Common queries answered

Frequently asked Questions

No, but feel free to place another order to take advantage of the coupon code.

When you’ve placed an order, you’ll receive an email letting you know that the order has been submitted and once the order ships, you’ll receive another email displaying the cost details, unavailable items (if applicable) and tracking details.  

Accordion No, only one form of payment is accepted.  

All products must be returned to Jonica Sanctuary prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 weeks for your credit amount to appear on your monthly statement of your payment method.  

Yes, you can request a full refund within 45 days from the ship date to return a product to Jonica Sanctuary.

Still need help?

Get in touch with us

Address
Jonica Sanctuary,
881 South 200 W
Suite 4
Smithfield, UT 84335

Telephone: (480) 810-5231

Email: info@jonicasanctuary.com